When Alexa turns red, it means that there is a problem with the device or it is not able to communicate with the internet. Some common reasons for the red light on Alexa are:
There is an issue with the Wi-Fi connectivity or the device is not connected to the internet.
One of the services that Alexa relies on, such as the Amazon Alexa cloud service or the Alexa Voice Service, is down or not functioning properly.
The device is muted or the microphone is turned off.
The device is experiencing a hardware failure or malfunction.
To fix the issue, you can try restarting the device, checking network connectivity, making sure the microphone is not muted, and checking for any software updates. If the problem persists, contacting customer support may be necessary.
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